Welcome Dossier
Start each project smoothly and on time thanks to a structured and professional onboarding process.
Set expectations, define boundaries, and detail timelines from day one. This editable guide ensures a clear start with a smooth process that keeps clients engaged at every stage.
- It offers a single point of reference for customers and the team.
- Keep schedules in order by defining what is needed and when.
- Reduce back-and-forth communication with clear communication channels and response times.
- Establish professional and close boundaries for decisions and reviews.
- Simplify internal deliveries with a repeatable framework your team can rely on.
- Welcome letter: sets a professional tone and conveys confidence from the start.
- Project scope: define what is included (and what is not) to avoid misaligned expectations.
- Timeline summary: describes each phase to keep customers informed and meet deadlines.
- What to expect from us: Demonstrate professionalism and attention to detail.
- What we expect from you: Encourage collaboration and active customer participation.
- Communication guide: avoid misunderstandings with clear contact protocols.
- Client responsibilities: set deadlines for questionnaires, payments, and meetings.
- Frequently Asked Questions: Answer common questions from the start and avoid unnecessary messages.
Immediate access: files available after purchase, with lifetime access in your customer portal.
Easy customization: editable in Canva, PowerPoint, or InDesign with guided instructions.
Share: send after signing to align expectations and start projects on time.
Frequently Asked Questions
No. Each template is ready to use in Canva , PowerPoint , or InDesign , and includes guided instructions. You can start customizing your file in minutes, without any technical knowledge.
Yes. You can easily edit colors, fonts, and text to align with your studio's identity and client process. The design is structured to maintain a professional and polished look no matter how you adapt it.
Yes. Your license covers an unlimited number of projects within your own studio. You can reuse the template as many times as you need for your business.
Each template is designed to function independently or as part of a seamless customer experience system, from initial inquiry to final delivery. It integrates naturally with other Amarena resources to create a cohesive process.
You'll receive immediate access via email right after purchase. In addition, your files will be stored in your customer portal with lifetime access so you can download them whenever you need.
Each template includes step-by-step instructions. If you need additional support, our team responds to requests within 48 business hours (often sooner).